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Internal or External Coaches ...have you got
the right roadmap?

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By sourcing a wealth of world best standard practices and knowledge  as successfully used by the Behavioral Coaching Institute's clients (who are some of the world's leading practitioners of coaching) -you can be ensured you are on the proven path to success..

Employ Scientifically-Based Proven Coaching Practices:

 -The demand for industry and research proven practice for achieving behavioral change affects all coaches and has become a focal point for industry discussions concerning coach certification standards, coach standards of practice and the measurement of coaching outcome results.


 
"I think the great thing about the Behavioral Coaching Institute's elite professional    development course for coaches -is that     it's all grounded in validated scientific     processes that have been consistently     proven to produce successful, measurable results in the workplace.  

-Bill Harrison, Director of Professional
Development, Office of Education. WA
 

  3 Critical Abilities -the organizational/corporate/business coach requires
       - to create a successful coaching development plan: 


   
1) The ability to locate, assess and measure the appropriate behavioral aspects impacting upon a personal/professional (learning or development) change initiative or the performance of a specific professional skill set to be enhanced. 
  
2) The ability to translate behavioral feedback into an action plan. 
   
3) And, the ability to determine the relationship between the personal behavior of the individual and the organizational and business context in which the executive operates.

Change Behavior  > Change Results

Behavioral-Based Coaching Model

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Definition-  "A structured, process-driven relationship between a certified professional (for example a Certified Master Coach by the Behavioral Coaching Institute -an acknowledged international authority in the field) and an individual or team which includes; assessment and using coaching models, tools and techniques (that have scientific reliability and validity) to assist them to develop competencies and remove blocks to achieve valuable and sustainable changes in their professional and personal life." 
-'Behavioral Coaching'. -McGraw-Hill Education

"The behavioral coaching model, pioneered over the last decade by the Behavioral Coaching Institute, integrates the most advanced research on adult development and human systems theory into an elegantly simple and highly effective validated coaching process taught to their select students." 
-ICAA -Center for International Education -Report

 Behavior = A person's actions (what people do or say).

 Coaching at Work = By positively changing an individual's behavior the organization as a whole will benefit as the individual increases his or her effectiveness.

- Today learning refers to any change in behavior. Organizational Behavior (first seen as actions) is the sum of professional skills affected by personal skills and behavioral aspects such as; beliefs, values, attitudes, motivation, thoughts, and unconscious drives. Coaching is now recognized as the critical platform for successful organizational change and learning initiatives.

Recent studies have revealed the greatest challenge to any organization is to change people's behavior. Of recent years there has been a growing demand from coaches and their clients for a coaching model based on scientifically validated methodologies.

Behavioral coaching was first employed in sports, work safety, the military, health and education. Behavioral-based coaching integrates research from many disciplines. It incorporates knowledge from psychology (behavioral, clinical, social, developmental, industrial and organizational), systems theories, philosophy, education and the management and leadership fields.

Too many change and/or learning interventions fail to stand the test of time and the physical and psychological pressures of 'the real world'. To change/learn, people need to embed new insights into deeper, often automatic, thinking processes. This requires them to attend to how they think as well as what they think. To change, people need to turn thought into action. Without clear practical steps for doing this, and practice, old habits soon reassert themselves. Learning will only last if the underlying emotional commitment is there - 'do I really want to change?' As people engage with new learning we need to ask them to listen to their emotions and look at their attitudes, beliefs and values.

All coaches do not have to be psychologists and nor are most psychologists suitable to become coaches. However, coaching is change and change is a psychological process. A successful, professional coach has to understand, be confident and competent in the psychological aspects of coaching and a master in the use of a range of behavioral change techniques. To do so requires personalized training and supervision by an appropriately trained clinician and experienced practitioner in the use and mastery of psychological-based tools that bring about genuine, lasting, measurable results. Business clients understand the language of figures and the bottom-line and will accept nothing less than statistical proof of change and new learning as well as anecdotal evidence.

The Behavioral Coaching Institute (an internationally recognized educator in the behavioral sciences) teaches the applied and practical science of human performance enhancement, learning and change (Coaching at Work).  

The Institute's course participants are trained in the use of behavioral science-practitioner models that are being easily and successfully applied in executive, business and personal coaching practices. This unique, accelerated learning program provides qualified students with a solid working application in the use of fundamental and advanced applied coaching skills and business practice. 

 
Nothing Changes Unless Behavior Changes:
 - Some differences between Behavioral Coaching and "traditional coaching":

All people and systems are dynamic -changing throughout time.

For people to grow they have to do different things, change certain habits and that means a change in their behavior. Without that nothing changes.

Growth is a type of change and a lifelong personal (micro) and organizational (macro) process. Growth occurs by adding new content and organizing old content. Whatever the driving force, when companies are attempting to grow and develop and keep pace with a changing marketplace, any successful outcome requires an ongoing process that alters the way people interact with the market, perform their jobs and relate to each other. Organizations must also ensure that individual and organizational behavior are aligned with business strategy. These specific behavioral requirements are the capabilities and skill sets required to achieve individual positional and overall corporate success.

Behavioral coaching goes well beyond the "accountability" model, which basically involves goals setting, action planning and relying on coachees' commitment and motivation to move forward. Instead, it employs validated behavioral change techniques to insure that goals are achieved and changes sustained. These include strategies to assess and manage thoughts, feelings and behaviors.

 
Behavioral Coaching clearly differs from outdated, deficit-based models of coaching, that situate coaching in a performance counselling paradigm. It is not a manipulative technique to increase performance and productivity.
 
Traditional coaching models typically focus on extrinsic motivational factors, such as demands of the workplace and performance rewards. Behavioral coaching explores the individual's values and works on the premise that real motivation and change are situated in the individual's intrinsic motivation.
 
Traditional coaching models pay little attention to unconscious forces within the individual and the organization. Behavioral coaching highlights the importance of unconscious elements and offers guidelines for coaches to explore and work with resistance and psychological defense mechanisms.
 
Unlike many traditional coaching models, behavioral coaching does not explain an individual's behavior purely in relation to her or his personality profile. Instead, it recognizes and assesses environmental factors such as culture, values and organizational and team dynamics. Behavioral coaching acknowledges that organizations are socially constructed and it provides guidelines for coaches to explore culture and to recognize and manage forces of resistance. 

Summary:  
. -The Behavioral Coaching Model is a basic, validated platform of practice informed by the behavioral sciences as regards the laws of change and learning and incorporates best practices from a range of disciplines. The seven step process (client education, data collection, planning, behavioral change, measurement, evaluation and maintenance), the four different stages of change in the coaching process and the five forms of coaching (coaching education, skills coaching, rehearsal coaching, performance coaching and self-coaching) form the basis of the model. This flexible, easily learnt model is then tailored by the coach to fit the specific needs of the coachee. 

 Coaching clients are entitled to information that better enables them to discriminate effective from ineffective coaching practices and confirmation that "certified practitioners" have a geniune, demonstrated expertise in their area of speciality. Practitioners are also entitled to validated coaching technology and a set of best practice standards that better enables them to develop and judge their own work and manage their professional development.

Coaching Technology (CT) is a scientific, systematic and systemic approach to the structure of coaching using a wide range of evidence-based, validated tools, techniques, interventions, protocols, templates and models that are drawn and developed from many disciplines and fields of learning such as the behavioral sciences. CT is the 'science of coaching'. The 'art of coaching' is achieved through systematic practice and mastery of the science -after completing personalized training in the selection and use of the technology and follow-on mentorship by an experienced practitioner, credentialed educator and scientist (clinical psychologist etc).

 

"The Behavioral Coaching Institute is one of the world's foremost authorities in evidence-based coaching and leading suppliers of coaching technology ...producing a body of knowledge far greater than anyone in the coaching industry."  
-HR Monthly

 

 Behavioral Research Laboratory:
 

"Knowledge of the Behavioral Coaching institute's validated, state of the art coaching technologies and their potential for your business will ensure that you have decisive competitive advantages." 
       
-M. Ramsey. HR Director, Wilkinson Group



What you measure is what you stand for. What gets measured gets done. You can't change what you can't see.

We live in the age of assessment and diagnosis. From satellite imaging to the MRI to genetic mapping, diagnostic excellence drives individual, social and organizational progress. Today's coaching solutions must be rooted in cutting-edge coaching technology, hard facts, leadership science and proven best practices.

Good coaches know that valid, accurate behavioral information and insight are the building blocks of great decisions. The question isn't whether the right information and insight are essential. The question is how to get it.

The Behavioral Coaching Institute (our parent organization) is internationally recognized as the leader in building the next generation of coaching models and diagnostic tools to help you generate the information and insight necessary for you and your clients/people to make great decisions and real progress. Whether the question is identifying and improving leaders, establishing personal and organizational alignment, understanding a team's performance, or enhancing executive skills, insight etc, -these behavioral models and tools provide the answers you need to drive exceptional performance.

The Institute's team are engaged in ongoing research to develop data, knowledge and expertise in several coaching practice areas. The research not only continually advances the quality of our world-best standard certification course but also the follow-on support provided to our graduate coaches -ensuring they have access to the latest, validated coaching technology.  

The Behavioral Research Laboratory is the research arm of our Center of Applied Behavioral Coaching (CABC). The CABC, as well as our Graduate School of Master Coaches, is part of the Behavioral Coaching Institute. The Laboratory conducts state-of-the-art research on issues that affect human and/or organizational performance, change and learning (coaching at work). Research findings are also published in our journal articles and text books by McGraw-Hill Education (New York)..

 

Ongoing research is conducted in the areas of:
  • Best practices and benchmarking

  • Instrument validation
  • Descriptive and comparative studies based upon industry, organizational characteristics, geographic region etc.

                                   


Training for Organizations..
    - offers your team the exclusive opportunity to exclusively work with the world's leading coaching knowledge makers and acquire best-practice knowledge, methodology and skill practices and explore sensitive issues etc.

Organizational Program: 
  - For organizations who wish obtain world-best standard, customized coaching programs focusing on specialist areas of knowledge and skills practice. 
 

     " Many consulting firms are now blending coaching skills into their practices with excellent results. According to Doug  Rachfoed,  senior partner at QED, LLC, the process of blending the two professions can be a natural progression: "We usually are hired to consult and end up coaching."
- Consulting to Management Newsletter


 

Around the world more and more mature, accomplished professionals are reengineering their skills to practice a life affirming coaching model of personal and business development. We help independent, small and large firm professional coaches, consultants and internal coaches/managers construct the road map and then build the roadway to securing a successful coaching practice/program.

 

Whether you want to significantly improve your coaching skills or build a practice, the Institute's Coach Training and Certification programs can help you achieve your goals. Our courses feature tailor-made hands-on tasks and real-world business scenarios, allowing you to roll up your sleeves and get right to work. With our training, guidance and support in just a matter of days, you’ll be creating your own successful model of business practice, identifying your clients and market opportunities, developing powerful skill applications and embracing new business management practice standards. Complete your investment in yourself and your future by becoming a Certified Master Coach by the Behavioral Coaching Institute
 


 
  Clarity. Accelerated, shorter learning. World best standard. Practical application. Industry focus.  Industry recognized certification

 
  Our blend of individualized/tailor-made course content, proprietary methodology, tools available for re-branding and 1 to 1 personalized instruction is unprecedented in the coaching industry. It all adds  up to one thing: professional success.

 
  No one else offers what we do. No one else produces world-class organizational coaches who are able to practice at a world-best standard with organizations anywhere around the globe.
 

 

Knowledge & Skills

NOTE:
 
The Institute's research and support staff spend over 75% of their time engaged in research and developing data, knowledge and expertise in several business coaching practice areas. Our worldwide research includes investigating the latest case studies; interviewing leading professionals in their field and various industry groups; listening to the thought leaders in their specialist area; compiling and testing best practices, techniques, processes and practical models. The results of this extensive, ongoing work allows us to constantly update the quality and relevance of our comprehensive Coach Certification programs -ensuring our courses are: 
 1) always in step with world best practice and the latest organizational thinking and,  2) are internationally recognized as the highest possible standard in the world of professional organizational coaching.

Our faculty writes groundbreaking text books and consults with organizations and governments worldwide. Dr Perry Zeus may be advising a Fortune 100 Coaching Program Manager in Massachusetts and London one week and then next sharing the insights with you in a workshop the following week.

Graduate Support:
Dr Perry Zeus's team's ongoing research not only advances the quality of the Master Coach Course but also the follow-on mentoring and other forms of support (such as our regional Master Classes, Facilitator Program and Partnering Program) form part of an invaluable Professional Support System.  

Obtaining the Coach Certification by the Beahvioral Coaching Institute sets you apart from other coaches. 
The Institute's international reputation as an authority, educator and developer of professional coaching is directly linked to the world best standard of coaching we teach. Only applicants that have a proven record of organizational accomplishment, professionalism are eligible to apply for our limited  courses.

Also note: the few available courses are by invitation only and there is a strict criteria of selection.    

 
"The Behavioral Coaching Institute's's graduates are considered the elite in their field of practice. The designation as a graduate of their course is an invaluable marketing and sales tool for any professional coaching practice
 striving for industry and client recognition." 
                 
- AAP News.  

      Bottom Line: Dr Skiffington's proven course has been the source for hundreds of existing and new coaches worldwide seeking a direct route to success in their chosen profession. Our exit poll of all graduates consistently show all learning needs are not only meet, but exceeded. -And, our follow-up post-course polling confirms the high success rate of all graduates in their practice (see also above: 'Testimonials'). Of course, as  with any discipline, developing enduring coaching skills takes place over time with practice and commitment

 Note: At the end of the day, the Institute can provide all the technical tools, techniques, templates and guidance and support necessary to achieve world best-standard practice, but she can't provide the requisite personal skills and motivation that a coaching practitioner requires to be successful. That's why our course is not open-for-all and we  employ a genuine criteria of selection for enrolment.

 
 


 
* Sample list of clients that have recently had key personnel undertake Master Coach Courses:
 

Alcatel
Antares Corporation
Bae Systems
Baytec Institute
Benz Technology International
Cathay Hotels
Chanel
Daimler Chrysler Academy
Empowering Lantinas
Ernst & Young
Hong Kong RealStar Property
Howard Hughes Medical Institute
Japan Int'l Business Recruitment  
L J Hooker Real Estate
Lloyds TSB Bank
Lux Consulting South Korea
Maritime Life Assurance Co.
Mass Mutual Financial Group
Mt Sinai Hospital
NedBank
Nextel
Pfizer Global Pharmaceuticals
Red Cross
Rockwell Automation
Saatchi & Saatchi, NY
Schroders Invest't Management
Seaboard Energy
Sony
The Bank of New York
Toyota
Starcom UK
Vodafone
Walt Disney World
WMC Resources
Whitbread UK

Some Government Clients :
APRA
Canada Customs Agency
Centrelink
Department of Defence
Department of Natural Resources & Environment
Hong Kong Civil Service 
NSW Dep't of Education
Queensland Government Corporate Solutions.
Royal Australian Air Force
Rural Ambulance Victoria
University of W.I., -Centre of Mgt. Development.
University Hospital Birmingham.
Water Corporation, WA
Lower Colorado River Authority.
US Fish & Wildlife Services.

 

 

 

 

 

 

                               

 

 

 

This Course's invaluable Coaching Toolkit contains free coaching forms, reports, assessment instruments (see below) and other coaching materials and tools, models and templates which the graduate can rebrand and personalize.  The cost of the instruments alone would be at least $3000 in total. These invaluable workplace tools are now included, at no extra cost, in the course. Graduates are also encouraged to further develop and customize their own coaching toolkit of various best practice structures for contracting, legal guidelines, coaching aids, designing agreements, and referencing professional ethics and industry standards.

Some contents include:
.

  • Coaching practice worksheets, checklists, forms
  • Developing an evaluation (ROI) architecture that includes business goals, initiative objectives, and evaluation objectives
  • Coaching Best Practices
  • The mechanics of coaching
  • Various Processing Tools
  • Validated Coaching Techniques and styles
  • Dialoguing Tools
  • Practical exercises such as: -The trade secrets on how to overcome resistance and achieve sustained behavioral change and, Unblocking a coachee's self-limitations, fixed thinking and distortion patterns
  • Case histories and remedies
  • Resource Listings
  • and lots more
The course introduces some of the major assessment instruments used and includes a critical evaluation of a wide range of assessment instruments and their practical use and interpretation.

Note: Behaviors are a person’s specialist control mechanisms or tools used to: get some end-result; reflect who we are; confirm our sense of self-worth and to ward off things we do not want. Behavioral strengths and motivational forces (our master control switches) vary from individual to individual. No two people are exactly alike. One of the course goals is to not only to show coaches how to select and use valid instruments to identify and assess behaviors but also to help coaches develop a set of 'diagnostics' to begin to look at the "why" of another person's behavior and also their own. 

You will also learn how to: 
- use and select the right scientifically validated instruments
- understand the principles of validity and reliability
- integrate assessment results into your feedback
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determine which instruments you will and won't add to your own tool kit, and be taught
- the uses, benefits and timing of various instruments
- Also learn the ethical use and over-use of assessment tools 

      
Some of the many assessment tools provided in the course include:

                       A Structured Interview - an assessment for executive coaching
                       Leadership profile: self-awareness, interpersonal skills, thinking skills
                       A personality profile
                       A vision/mission profile
                       A work/life balance profile
                       A learning profile
                       A biographical profile
                       A values profile
                       A mini-360-degree competence profile
                       A job analysis profile
                       A work performance profile
                       A team member's profile
                       Assessing for change                       
                      
A business owner's profile - work/life balance
                       A life balance profile
                       A self-assessment profile for the coach
 
  

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   "Let him who would move the world first move himself."   -Socrates 

 

 

 

 

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