"The
behavioral-based leadership coaching model, pioneered over the last decade by the
Behavioral Coaching Institute integrates the most advanced research on
human systems theory into an elegantly simple and
highly effective validated development process."
-ICAA
-Center
for International Education -Report.
Today, Global Leaders
include:
- Managers
leading, or participating in,
international teams
- Managers
operating in multi-cultural workplaces
- Professionals
with international business careers
- Managers
integrating operations across national
boundaries
- Key domestic
and regional support
staff co-ordinating and communicating
across cultures
- Specialist
Advisors and Technical support personnel
- Senior
Management and other Officers
sitting on international committees etc
- Emerging
leaders
In the past, global
leaders were simply those individuals sent abroad on foreign
assignments. However, today it can be any manager or executive,
anywhere in an organisation - people in accounts, sales, marketing as
well as production and support staff. It can mean different things for
different organisations. It could be a representative office abroad or
the acquisition of a foreign company or a joint venture etc. The
possibilities are almost endless.
Today,
leadership development:
- is not the same as management
development for senior people.
- is about personal skills
development
- has little to do with technical
knowledge and is more about thinking, values
and emotions.
- understands that organizational and social
politics and culture are not problems to
overcome, but
rather the space that leaders function
in.
- is about change -and all leaders need to
be change agents for themselves, for people
around them
and their organization
Bottom
line:
many leadership development programs do
not deliver and are a waste of money. The
traditional classroom training event fails
to deliver any sustainable change and learning
acquisition. Behavioral-based leadership
coaching produces clear statistical evidence of
real change and a beneficial outcome (ROI).
Professionals
who train global leaders/teams need to apply
culturally-appropriate skills:
1) Traditional
Eurocentric
leadership development models may not be
effective in working with other populations,
and indeed, may do harm by mislabeling or
misdiagnosing problems and issues.
2) Assessment. Multiculturally sensitive
practitioners are encouraged to validity issues
related to test bias, test fairness, and
cultural equivalence.
3) Cross culturally sensitive
practitioners/coaches are encouraged to
develop skills and practices that are attuned
to the unique worldview and cultural
backgrounds of leaders/executives by
striving to incorporate understanding of the
individual’s ethnic, linguistic, racial,
and cultural background into their leadership
development model.
Global
Behavioral Competencies:
Whether for job effectiveness, career
development, or for personal growth, it
is no longer enough for professionals to be
culturally "aware" that differences
exist. They must develop their own
set of behavioral competencies enabling them
to take appropriate actions in a
different cultural context. Cultural
behavioral-based competency skills coaching
does not require the individual abandoning their traditional
values and norms,
rather it enables the person to better
relate to others and promote successful
intercultural outcomes.
Without a developed set
of culturally relevant behavioral skills to successfully work and understand
their international counterparts, leaders often "hit the
wall," failing to bridge the cultural divide that affects
decision-making, communication, risk taking etc
The dynamics of being a
successful Global Leader requires a skill set of critical core
competencies that differ considerably from the domestic leader.
These "global behavioral competencies" enable leaders to
manage a wide range of challenges, including: distance
management issues, how to lead a diverse multinational team,
implementation of new initiatives, and seamless integration of
different teams and organizations etc.
Too many globally
leadership learning interventions fail to stand the test of time and the
physical and psychological pressures of 'the real world'. To
change/learn, global leaders need to embed new insights into deeper, often
automatic, thinking processes. This requires them to attend to how
they think as well as what they think. To change, leaders need to turn
thought into action. Without clear practical steps for doing this, and practice,
old habits soon reassert themselves. As leaders engage with new learning we
also need to ask them to
listen to their emotions and look at their attitudes, beliefs and
values.
Recent
studies have revealed the greatest challenge to any
organization is to change a leader's behavior. It is
in response to this demand that the behavioral-based coaching model was
developed by the Behavioral Coaching Institute.
All
global leadership coaches do not have to be psychologists. However, coaching is change
and change is a psychological process. Successful, global leadership
developers need to understand, be confident and competent in the
psychological aspects of leadership coaching and a master in the use
of a range of behavioral change techniques. To do so requires
personalized training and supervision by an appropriately trained
clinician and experienced practitioner in the use and mastery
of psychological-based tools that bring about genuine, lasting,
measurable results.
-All people
and systems are dynamic -changing throughout time.
For people to grow they have to do different things,
change certain habits and that means a change in their
behavior. Without that nothing changes.
Behavioral-based
leadership coaching goes well beyond the
"accountability" coaching model, which basically involves goals
setting, action planning and relying on coachees' commitment and
motivation to move forward. Instead, it employs validated
behavioral change techniques to insure that goals are achieved
and changes sustained. These include strategies to assess and
manage thoughts, feelings and behaviors
Traditional leadership development models
typically focus on extrinsic motivational factors, such as
demands of the workplace and performance rewards. Behavioral-based
leadership coaching explores the individual's values and works on the
premise that real motivation and change are situated in the
individual's intrinsic motivation.
The Behavioral-Based Leadership
Model of learning is a basic, validated platform of practice informed by the behavioral
sciences as regards the laws of change and learning and
incorporates best practices from a range of disciplines. The seven
step process (client education, data collection, planning,
behavioral change, measurement, evaluation and maintenance), the
four different stages of change in the coaching process and the five
forms of coaching (coaching education, skills coaching,
rehearsal coaching, performance coaching and self-coaching) form
the basis of the model. This flexible, easily learnt model is
then tailored by the leadership coach to fit the specific needs of the
coachee.
Global
Leadership Coaching -A Definition
Global Leadership Coaching
contrasts to the traditional training approach where global
skills development tends to be "prescribed". Global
leadership coaching takes a tailored, personal approach
to providing an individual with the necessary personal
skills and change tools to develop themselves and others
around them. Using coaching
models, tools and techniques (that have scientific reliability
and validity) the certified coach assists individuals to
develop behavioral competencies and remove blocks to achieve
valuable and sustainable changes in their professional
and personal life.
The world's most successful
global organizations all understand the need to heavily invest
in proven ways to foster and keep their global
skills talent.
It was the legendary CEO Jack
Welch who said: "The real challenge is to globalize
the mind of the organization. Until an organization captures
the intellects of other areas, it really does have a problem.
Until you globalize intellect, you have not really globalized
the company".
How
HR or Leadership Developers use the Global Leadership
Coaching Model to design cutting-edge Leadership Programs:
Global leadership coaching is first employed in the
construction of leadership programs to assist executives
who are confronting the major organizational (and often
cultural) change and restructuring that normally accompanies
global market entry. Secondly, global leadership coaching is
used in the development of global skills development
programs for staff who have an existing international
brief. Global leadership coaching is now recognized
as the crucial learning and change vehicle for any
organization that has a commitment to global skills
development.
Regional
Global Leadership Coaches:
It is also crucial for providing individuals and
groups with the necessary encouragement and support when
learning how to become more effective in their day-to-day
global roles. Cultural and business blind spots are an
everyday fact of global business life. This challenging
environment can result in culture shock, fear, fatigue,
anxiety, stress, under-performance, self-doubt and lack of
confidence. In these situations, the global leadership coach
works on-site as a personal mentor to help
individuals and work teams meet their daily challenges and
reach their goals. This coaching role can be provided by
local managers and leaders who have been trained as coaches
and/or specialist cultural coaches/mentors who visit the
organizations regional offices to provide requisite on-site,
1-to-1 support and guidance to senior management.
Cross
Cultural Team Coaching:
Each diverse
work team is comprised of individuals from a
particular culture. However, once
the team is formed the team develops its own culture.
The team's culture is within the culture
of the office, which is within the culture
of the department, which is within
the culture of the organization, which
is within the culture of the host country and also the country
where the head office is located. The Team Leader needs to be
trained how to use the behavioral-based coaching model to determine
a common set of values and how to clarify the
assumptions
and beliefs shared by team members that affects their
business goals
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